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Contacting all customers by email?

Brandon Karl Webster

asked about about 1 year ago

Answered

Problem:  I have access to the email addresses of my customers, but in order to contact all of them I would need to individually open each order and copy and email address.

Question:  Is there a way to email all of my customers at once, or access a list of their email addresses?

  1. Answer

    Mattstaff

    responded about 1 year ago

    Sorry, we don’t offer a way to bulk-email all of your customers presently. One option may be to export your order history from PayPal and collect emails that way.

  2. Brandon Karl Webster

    responded about 1 year ago

    Thanks Matt!  I will try the export option.  You can close this question out if you guys do that :)

  3. Jason G.

    responded 5 months ago

    Another vote for this feature. I use PayPal for other projects, and it’s thus not that clean to just pull orders from PayPal. Also, some people might choose to pay with a credit card and not their PayPal account, which then assigns them a randomized PayPal email address, such as 2GU70317J276004@dcc.paypal.com. This isn’t ideal for a customer email addresses.

    It also seems pretty important to be able to download and parse order data. I would say just having the user email, product ordered, price paid, and date of order, if nothing else seems pretty important.

    I’d love to see this. Pretty Please ???

  4. Jason G.

    responded 5 months ago

    Just another thought, I’d pay extra for this feature. If it was an add-on i had to pay an additional amount for, I’d be annoyed, but it’s worth it to me, and I’d pay at least twice what I’m paying already.