does Pulley offer a sales history per item?
benny
hello, we are an established ticket outlet that sells a high volume of concert and event tickets every month. our workflow requires a sales history report per each item so that we can see a list of every person (and their unique order or invoice number) that has purchased tickets to particular event. The goal is to have a simple to access and complete list that can be cross referenced at the doors on the day of the event.
thx
-benny
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Answer
Mattstaff
Hi Benny,
We don’t currently offer a full sales history per item, though you can always view all orders through Pulley or PayPal. I’ll forward this as a feature request to our development team.
Matt
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hello Matt,
unfortunately, when dealing with high volumes of ticket sales from many different events, seeing a complete list of attending names is vital on the day of the event. we’re currently using bigcartel, but this is the reason we will be forced to switch to a competing service, as paypal’s reporting functions that bigcartel is forced to rely on are not sufficient at all. i was really hoping pulley was the answer. :(
i see that pulley offers more in the way of reporting than bigcartel. can you tell me more about what is offered from the "orders" section of the dashboard? what filters are available? how quick is the search itself? and is there any other way to manage orders/sales history? any info is appreciated, thanks
-benny
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Mattstaff
Hi Benny,
Currently you can filter your Pulley orders by their status (Delivered, Completed, Pending, etc.) or you can use our search, which should be plenty fast. Beyond that, you’d probably get the most control by exporting your orders from PayPal and using a desktop application to parse and filter them.
Matt