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PayPal appears in German, but we need it to appear in English!?

AlexP

asked about 12 months ago

Answered

Couldn’t find any language settings neither in PayPal nor in Pulley!? (only timezone settings)

What can we de?

Thanks,
Alex

  1. Rachelstaff

    responded 12 months ago

    Hi Alex, the country you have set in your Pulley account’s "Country" setting sets the default language for PayPal, so you may want to modify that.

  2. AlexP

    responded 12 months ago

    Hi Rachel!

    Inside My Profile at PayPal:

    My business info: We have entered two addresses. Both in Austria. And one one of them is associated with the creditcard, so we can’t legally pretend it’s a UK-based company...!?

    My Settings: Preferred Language is already set to English!?

    Maybe I’m searching at the wrong point?

    Thanks,
    Alex

  3. Answer

    Rachelstaff

    responded 12 months ago

    You’ll want to change the country setting in your Pulley account’s admin preferences--log in to youraccount.pulleyapp.com > Settings > General > choose a country from the dropdown menu.

  4. AlexP

    responded 12 months ago

    Seems to work. Thanks a lot!

    I’d suggest to note this correlation between "Country" and the PayPal language in your help settings if not in a micro-copy inside Pulley.

    Kind regards,
    Alex

  5. Rachelstaff

    responded 12 months ago

    Thanks, Alex--will do!

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